Telegram Groups

An AI Employee in a Telegram group chat: it replies to mentions and replies or decides on its own when to step in, adds reactions, and sends a digest of discussions.

In a group, your AI Employee works differently than in a private chat: it doesn’t reply to every message, or it would flood the chat. A group bot stays silent until someone calls it with an @mention or Reply. If you turn on the AI Trigger, it decides on its own when to chime in.

Add the bot to a group

You’ll need your own bot from @BotFather; the platform doesn’t create bots for group channels. You get the token with the /mybots command → your bot → API Token.

Open the AI Employee → Channel tab → Connect New → Telegram and switch Channel Type to Group.

Fill in Channel Name and Telegram Bot Token, click Create, and then add the bot to the group as a regular member.

Turn off Privacy Mode in @BotFather: My Bots → your bot → Bot Settings → Group Privacy → Turn off. While it’s on, the bot only sees mentions and replies, and the AI Trigger, reactions, and digest won’t work.

Conversation memory

Two fields below the token set how much context your AI Employee keeps in mind. Messages to Remember sets how many recent group messages it rereads before replying. Conversation Lifetime sets how many minutes of silence end the conversation and reset the context. Zero means the conversation never ends.

When the bot replies

The Behavior block controls direct requests. With @mention, the AI Employee replies when someone calls it by the bot’s name. With Reply, it replies when someone responds to its message and the conversation continues. Both are usually left on: without them, the bot won’t respond in the group at all.

Typing Indicator shows a “typing” status in the chat. Delay sets how many seconds before it appears, Show During Buffer sets whether it shows while the AI Employee waits for more messages, and Repeat While AI Is Working keeps the status on until the reply is sent.

AI Trigger

With the AI Trigger on, your AI Employee reads the conversation and decides whether it has something to say, even when nobody called it. In the AI Trigger Prompt, describe in plain words when it should step in: “reply if someone asks a question on your topic, asks for help, or discusses a subject you’re an expert in.”

Confidence Threshold sets how confident the AI Employee must be before it posts. The higher the value, the less often it chimes in: at 80%, it only replies when the reason is obvious; below 50%, it starts commenting on almost everything.

Reactions

Random Reactions make your AI Employee occasionally mark other people’s messages with an emoji. The chat feels livelier, and the bot doesn’t sit completely silent between replies. Reaction Probability sets how often this happens: 20% means roughly every fifth message.

In the Emoji field, list the reactions it’s allowed to use. The Reaction Prompt explains how to choose: “for a question, 🤔; for thanks, 🙏; for news, 🔥.” If you leave the prompt empty, the AI Employee picks whatever it considers fitting from the list each time.

Daily digest

Your AI Employee posts a recap of recent discussions to the group. This is handy for work chats where two hundred messages pile up in a day and nobody reads them all.

Set the Time Zone and Send Time (the hour, in 24-hour format). Frequency sets how many days apart the summaries arrive. For the Summary Prompt, you can use a ready-made option or select Write Your Own Prompt and explain what matters to you: “highlight decisions made and open questions, skip the rest.”

Other settings

Setting	What it does
Daily Message Limit per User	How many times one member can call the AI Employee per day. Empty or zero means no limit
AI Inline Buttons	The AI Employee adds buttons with options below its reply. They work noticeably worse in groups than in private chats: anyone can tap them, not just the person who asked
Message Buffer	The AI Employee waits for the Buffer Time before replying, since people split one thought into several messages
History Auto-Cleanup	Deletes the conversation on a schedule; Cleanup Period sets the frequency

Auto-cleanup deletes messages permanently.

What’s next

Telegram

Private chats with customers and replies from your account

Channels

All the ways to connect customers to your AI Employee

Persona

How the AI Employee runs conversations and what tone it uses

Notifications

Learn about important events in time