Versions

AI employee configuration history: browse, compare, and restore any previous state.

The Versions tab is a built-in “time machine” for your AI employee. Every save creates a full snapshot of the configuration, which is stored in the history. You can view any past version and restore it in one click.

Persona

Role, tone, and instructions

Knowledge Base

Connected data sources

Additional

Language, voice, and agent commands

AI Employees

Manage your virtual agents

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How It Works

A new version is created every time you click “Save” in any tab of the employee settings. Each version captures the entire configuration, not just the tab you changed.

Rule	Description
No auto-save	A version is created only by your action — when you click “Save”
Full snapshot	Every version includes all tabs: Persona, Knowledge, FAQ, Talents, Channels, Quick Answers, Profiles, Working Hours, Auto Follow-up, Notifications, Additional Settings
No limit	The number of versions is unlimited — the platform stores the complete history from the moment the agent was created
No partial rollback	Restoration replaces the entire configuration, not a single tab

Think of every save as a checkpoint. Before making significant changes, just click “Save” to lock in the current working state.

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Versions Tab Interface

Open the desired AI employee and navigate to the Versions tab in the top navigation bar.

Element	Description
Version list	All saves, sorted from newest to oldest
Date and time	Exact moment of each save (in your account’s time zone)
Version number	Auto-assigned sequential number. Numbering starts at 1 — the moment the employee was created
View	Click a version to open the agent’s configuration at that point in time (read-only mode)
“Restore This Version” button	Makes the selected version the current configuration

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How to Browse the Change History

1. Open the agent

   Go to the AI Employees section and select the desired agent.

2. Navigate to the Versions tab

   In the top bar, click the Versions tab. You will see a list of all saved versions — the most recent one at the top.

3. Open the version you need

   Click on the desired version — a card with the configuration details at that point will open. Viewing is read-only — you cannot accidentally change anything.

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How to Restore a Previous Version

1. Go to the Versions tab

   Open the agent and click the Versions tab.

2. Find the version you need

   Select a version from the list and click on it. Make sure it is the right one by reviewing the parameters.

3. Click 'Restore This Version'

   Click the “Restore This Version” button and confirm the action.

Once confirmed, the agent’s configuration will be replaced with the selected version, and it will immediately start operating with it.

Restoration replaces the entire configuration — all tabs at once. If you only need to roll back a single parameter, view the desired version, find the value, and transfer it manually to the current configuration.

Restoration does not delete intermediate entries. The full history is preserved, and the restored configuration becomes a new (latest) entry in the history. You can always go back.

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What Is Saved in a Version

A version is a full snapshot of the entire employee configuration:

Tab	What it includes
Persona	Role, tone, all instruction blocks
Knowledge	Connected sources
FAQ	Questions and answers
Talents	Connected tools
Channels	Communication channel settings
Quick Answers	Quick response templates
Profiles	Configured fields
Working Hours	Agent work schedule
Auto Follow-up	Automatic follow-up message settings
Notifications	Alert parameters
Additional Settings	Language, voice, commands

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Practical Examples

Rolling back after a bad change

You rewrote the system prompt in Persona and the agent started giving irrelevant answers. Instead of trying to recall the previous text, open Versions, find the stable version, and restore it. The agent will immediately return to its previous behavior.

Checkpoint before an experiment

Before a major overhaul of the sales script, click Save to lock in the current state. If the experiment fails, you can revert in seconds.

Comparing before and after

The agent’s performance has degraded, but you are not sure which change caused it. Open Versions, review the last few entries, and compare configurations to find the cause.

Team collaboration

If multiple people configure the same employee, the version history helps track who changed what and when.

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FAQ

Is there a limit on the number of versions?

No. The platform stores the complete history — you can go back to the very first configuration that existed when the agent was created.

Are versions created automatically?

No, there is no auto-save. A new version is created only when you click the “Save” button in any settings tab.

What happens to the current configuration when I restore?

It does not disappear. The system creates a new entry in the history — the current state becomes yet another version. You can return to it at any time.

Can I roll back only one tab?

No, restoration replaces the entire configuration. If you need to change only one parameter, view the desired version, find the value, and transfer it manually.

Can I delete a version from the history?

No. All versions are stored permanently and cannot be deleted. This is intentional — so you can always return to any state.

I didn't change anything but clicked 'Save' — will a duplicate be created?

Yes, a new history entry will appear even if the content has not changed. This is harmless — you simply get an extra checkpoint.

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Best Practices

Save before experimenting. Before major changes, click “Save” — it takes a second but can save you hours of recovery work.

Don’t be afraid to experiment. Versions are your safety net. Try something, don’t like it, roll back.

Live agent preview: Show chat. Before saving the next version, try the new behavior right inside the editor — the Show chat toggle at the top opens a built-in test chat on the right. This lets you debug the Persona and Talents before the change ever reaches production.