Billing History

Monitor expenses on the AI Textura platform: word balance, analytics, charts, billing table, pricing plans, and tips for cost optimization.

Billing History is the platform’s financial center, where all the statistics on word usage and spending are collected. Here you can see how many words each AI employee has used, how much it cost, how expenses changed by day and month, and you can manage plans and top up your balance.

AI Employees

Manage your employees

Dashboard

Platform-wide analytics

Persona

Tone and instruction settings

Knowledge Base

Connected data sources

The section is located in the platform’s left menu: Billing History.

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Page overview

When you open the section, you see several blocks from top to bottom:

#	Block	Purpose
1	Word Balance	Progress bar and usage numbers
2	Bonus Mode	Toggle between bonus / paid words
3	Summary Cards	Key totals: messages, chats, words
4	Filters	Period and employee selection
5	Analytics	Four charts
6	Billing History Table	Daily breakdown

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Word Balance

At the top of the page you’ll find the balance block:

Element	What it shows
Words used	How many words have been spent out of the total limit (e.g., 1,475,624 of 14,200,000)
Progress bar	Visual bar with usage percentage (e.g., “90% used”)
Top Up Balance button	Navigate to the top-up page

When usage approaches 90-95%, it is time to top up your balance. If words run out, all AI employees pause and clients stop receiving responses.

The balance is also displayed in two places on every page:

• In the bottom left corner of the sidebar — dollar amount and remaining words
• In the top right corner — button showing the current balance in dollars

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Bonus Mode

Below the balance block there is a toggle with two tabs:

Mode	What it shows
Excluding Bonuses	Actual expenses — only what was deducted from your paid balance
Including Bonuses	Total usage, including words received through bonus programs and promotions

The default mode is Excluding Bonuses. If you participate in the referral program or have received bonus words, switch to the second mode to see the full picture.

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Summary Cards

Three cards with key figures for the selected period:

Metric	What it means	Example
Messages	Total number of messages and their total cost	5,308 ($0.0000)
Chats	Number of unique conversations and their total cost	424 ($0.000)
Words	Total number of words used	12,724,376

The header above the cards shows the period — by default “All time”. When filters are applied, the numbers recalculate. The Messages card is clickable — press Details for a breakdown.

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Filters

The Filters button lets you narrow down data by two parameters:

• By period — a specific date range (week, month, or custom interval)
• By employee — expenses for a specific AI employee

The employee filter is especially useful when you have multiple AI employees. You’ll quickly identify which one consumes the most resources, so you can optimize its instructions or knowledge base.

After applying filters, all data on the page — summary cards, charts, and table — recalculates accordingly.

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Analytics — four charts

The Analytics section contains four charts available at /billing/words/history. The block can be collapsed and expanded.

#	Chart	What it shows
1	Words and messages by day	How many words and messages were used each day in the period
2	Cost by day	Daily spending in dollars + maximum and average daily cost
3	Chats and messages by day	Client activity: number of new dialogs and messages
4	Monthly cost trend	Long-term dynamics — total spending and average daily cost by month

1. Words and messages by day

A combined chart with two axes:

• Left axis — number of words (thousands)
• Right axis — number of messages

Shows the relationship between words and messages: some days have few messages but high word usage (long dialogs), and vice versa.

2. Cost by day

A line chart of daily expenses in dollars. Above the chart:

• Maximum daily cost (e.g., $48.89)
• Average daily cost (e.g., $4.42)

Helps identify peak days and understand their cause.

3. Chats and messages by day

A combined chart:

• Left axis — number of chats (dialogs)
• Right axis — number of messages

Shows client activity: how many new dialogs were opened and how many messages were processed.

4. Monthly cost trend

A long-term chart with two lines:

• Total expenses ($) — total spending per month
• Average daily expenses ($) — averaged daily cost

Shows the overall trend for budget planning.

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Billing History table

A detailed table broken down by day. Each row represents one day with charges.

Column	What it shows
Date	Day of the charge (DD.MM.YYYY)
Type	Charge type (if applicable)
Words	Number of words used that day
Messages	Number of messages that day
Cost	Total cost for the day in dollars
Dialogs	Number of unique chats that day
Per dialog	Average cost per dialog
Per message	Average cost per message

Table rows are clickable — click any row to see a detailed breakdown for that day.

Pagination is available at the bottom of the table for navigating through pages.

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Pricing plans

AI Textura uses a word-based pricing model:

Cost = Number of words x Price per word

The price per word depends on your plan. The larger the word package, the lower the cost per word.

Current plans

Plan	Price	Word volume	Best for
Starter	$100	2,000,000 words	Launch, testing, 1–2 AI employees
Pro	$500	10,000,000 words	Active use, several AI employees, mid-volume client traffic
Business	$1000	20,000,000 words	Chains, agencies, high client traffic, or large knowledge bases

The price per word on the Business plan is lower than on Starter because of the package size. If you steadily spend more than 2M words a month, switching to a larger package is more economical. Track current consumption in the Billing History table and on the charts.

Regions and payment methods

The platform supports two regional payment gateways:

Region	Payment methods
Russia	Bank transfer (to a settlement account), invoice payment (the platform issues an invoice), cryptocurrency
World	International cards and payment systems

Conversion rate for ruble payments: $1 = 100 ₽.

The Cryptocurrency method is available in the “Russia” region — convenient if you don’t have Russian payment details or if your card doesn’t pass through international gateways.

Transaction history

After topping up the balance, entries appear in the Transaction history table on the plans page:

Column	Description
Date	Date and time of the transaction
Amount	Top-up amount
Currency	Payment currency ($ or ₽)
Words	How many words were added to the balance
Gateway	Payment gateway — e.g., “International” or the corresponding Russian gateway
Plan	Which plan was applied (Starter / Pro / Business)
Method	Payment method (card, transfer, cryptocurrency)
Status	Successful transaction or error

Factors affecting word consumption

Factor	Impact
AI employee response length	Longer responses use more words
Conversation context	Longer dialogs consume more — the AI considers previous messages
Knowledge Base	Querying the knowledge base increases usage
Profiles (Realtime)	Updating the profile after each message adds words
Talents	Using external integrations may increase usage

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Tips for reducing costs

1. Shorten response length

   Add an instruction to the Persona tone: “reply briefly, no more than 2-3 sentences.” This can cut word usage several times.

2. Switch profile updates

   Change Realtime mode to scheduled updates (e.g., once every 24 hours). This significantly reduces consumption.

3. Optimize the knowledge base

   Remove outdated and redundant documents. The more compact the base, the fewer words are used per query.

4. Use quick replies (FAQ)

   Set up FAQ for common questions — they use fewer resources than full response generation.

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Step-by-step guides

How to view expenses for a period

1. Open the section

   Navigate to Billing History in the left menu.

2. Open filters

   Click the Filters button.

3. Select dates

   Choose the desired date range.

4. Apply the filter

   Click Apply — all data will recalculate for the selected period.

How to find which employee spends the most

1. Open filters

   In the Billing History section, click Filters.

2. Select an employee

   Choose a specific AI employee in the employee field.

3. Review the data

   Check the summary cards and charts — they will show usage for that specific employee.

4. Compare

   Repeat for another employee and compare results.

How to top up your balance

1. Click 'Top Up'

   Use the button at the bottom of the sidebar or “Top Up Balance” on the billing history page.

2. Choose an amount

   Select an amount or word package.

3. Complete the payment

   Confirm and complete the payment.

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FAQ

What are 'words' and how are they counted?

Words are the unit of measurement on the platform. Every message (from both the client and the AI employee) consumes a certain number of words. This includes the message text, conversation context, knowledge base queries, and talent operations. A typical AI employee message can consume from a few hundred to several thousand words.

Why does the cost per message differ between employees?

The cost is affected by response length, context size (length of the previous dialog), knowledge base and talent usage, and the profile update mode. An employee with short responses and scheduled profile updates will cost significantly less.

What does the 'Type' column in the table mean?

The “Type” column shows the charge category. If no type data is available, “No data” is displayed.

What happens if the word balance runs out?

All active AI employees will pause. Clients will stop receiving responses until you top up your balance. We recommend topping up in advance and monitoring the progress bar.

What is the difference between 'Excluding Bonuses' and 'Including Bonuses'?

“Excluding Bonuses” shows only paid word usage. “Including Bonuses” also counts words received through the referral program or promotions. If you do not participate in bonus programs, there will be no difference.

Can I view expenses for a specific employee?

Yes. Click Filters and select the desired AI employee. All data on the page will recalculate for that employee only.

How often is the data updated?

Data is updated in real time. Every new message is immediately reflected in the statistics.

Where can I check my balance without going to Billing History?

The balance is always visible at the bottom of the sidebar (dollar amount and word count) and in the top right corner of any page (button with the dollar amount).

Which plan should I pick?

If you’re just launching 1–2 AI employees and want to try the platform — go with Starter ($100 / 2,000,000 words)**. With steady usage of more than 2M words a month, move to **Pro ($500 / 10,000,000) — the price per word drops. Chains and agencies with high client traffic pick Business ($1000 / 20,000,000).

Can I pay from Russia?

Yes. In the “Russia” region three methods are available: bank transfer, invoice payment, and cryptocurrency. Conversion rate $1 = 100 ₽.

What does the 'Gateway' column in the transaction history show?

The gateway is the payment system that processed the transaction. For example, “International” if you paid with a foreign card. For Russian payments, the corresponding Russian gateway is shown.