Rules Hub

A centralized library of ready-made and custom instruction blocks for configuring AI employee Personas on the AI Textura platform.

Rules Hub is the centralized storage of instruction blocks that you can use when configuring the Persona of any AI employee. Instead of writing instructions from scratch every time, you pick a ready-made block from the hub, insert it into the Persona, and adapt it to your needs.

The Rules Hub is a global library of reusable Role / Tone / Instruction blocks, available across all your organizations and for all AI employees. One block — many employees: configure a universal tone or scenario once and apply it to any agent.

Persona

Role, tone, and instructions

AI Employees

Manage your virtual agents

Knowledge Base

Connected data sources

Versions

Configuration change history

The Rules Hub is in the left menu of the platform. Clicking it reveals a submenu with two sections: Templates and My Rules.

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Rules Hub Structure

The hub consists of two sections, each accessible both from the left menu and via the Apply Template button inside the Persona editor.

Section	Contents	Created by
Templates	Pre-built blocks for popular roles and scenarios	AI Textura team
My Rules	Blocks you saved from an employee’s Persona	You

Both sections work the same way: find the block you need, click on it, and it gets added to the selected employee’s Persona. You can then edit the block to fit your specific task.

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Templates — Pre-built Blocks from AI Textura

Templates is a library of professionally written blocks covering typical roles and scenarios. The AI Textura team created them based on real use cases so you can launch an employee quickly without lengthy setup.

Full catalog of AI TEXTURA presets

Each template belongs to one of three Persona block types. Here’s the current full catalog:

Role — who your employee is

Template	Best for
Hotel Administrator	Hotel chains, apartments, guesthouses — taking bookings and handling guests
Realtor	Real estate agencies — lead qualification, property tours, deal handoff
Personal Assistant	Universal helper — schedule, tasks, simple errands
Consultant	Sales and customer service — expert advice on a product or service

Tone — how the employee speaks

Template	When to use
Neutral	Default professional tone — fits most businesses
Playful	Lifestyle projects, B2C products with a young audience — the employee jokes and keeps a lively style
Empathetic	Healthcare, education, psychological support — careful attention to the client’s feelings

Instruction — step-by-step scenarios

Template	What it describes
Booking (hotel)	Booking intake scenario: dates, guests, payment, confirmation
Real Estate Sales	Client qualification: budget, location, purchase intent, manager handoff

If your role isn’t in the catalog — pick the closest match and adapt the text. For example, “Consultant” easily becomes “Auto-Loan Consultant” by adding 5–10 lines of specifics. That’s faster than writing everything from scratch.

Finding Templates

Two tools are available in the Templates section:

• Search by name — enter a keyword, e.g. “hotel” or “booking”
• “All types” filter — select a specific block type (Role, Tone, Script, etc.) to narrow down the list

How to Apply a Template

1. Option 1 — via Rules Hub (left menu)

   1. Open Rules Hub → Templates in the left menu
   2. Find the desired template using search or the filter
   3. Click on the template
   4. Select the employee you want to apply it to
   5. The block will be added to the employee’s Persona
2. Option 2 — from the Persona editor (quick access)

   1. Open the desired employee → Persona tab
   2. Click the Apply Template button
   3. In the dialog, select the Templates tab
   4. Find the template and click on it — the blocks will be added to the Persona
   5. Edit the text to match your specifics
   6. Save your changes

Templates are a starting point, not a finished solution. Always adapt the text to your business: replace names, add specific details, remove what is unnecessary. The more precisely an instruction describes your situation, the more predictably the employee will perform.

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My Rules — Your Personal Library

My Rules is the section that stores blocks you saved from any employee’s Persona. It is your personal library of reusable instructions.

Typical use cases:

• Identical rules for multiple employees (e.g., “do not make up information” or “do not ask more than two questions in a single message”)
• A universal communication tone applied to all company employees
• Proven scenarios that you refined with one employee and want to replicate

How to Save a Block to “My Rules”

1. Open the employee's Persona

   Navigate to the desired employee and open the Persona tab.

2. Save the block

   Find the block you want to save, click the ”…” icon (block menu) → Save.

3. Block is available in the Hub

   The block will appear in the My Rules section — both in the left menu and in the Apply Template dialog inside the Persona editor.

How to Apply a Saved Block to Another Employee

1. Open the target employee's Persona

   Navigate to the desired employee → Persona tab.

2. Open templates

   Click Apply Template → switch to the My Rules tab.

3. Apply and adapt

   Click on the desired block — it will be added to the Persona. Edit the text if needed and save your changes.

Rules in the “My Rules” section are grouped by type: Role, Tone, Script, custom. Use the “All types” filter and search by name to quickly find blocks, especially when you have many saved.

Creating a Rule Directly in the Hub

In addition to saving blocks from a Persona, you can create a new rule directly in the Hub — without tying it to a specific employee:

1. Open Rules Hub → My Rules in the left menu
2. Click the Add Rule button
3. Set a name and block type
4. Write the instruction text
5. Save

The created rule will immediately appear in your library and be available for use with any employee.

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”/” Command — Quick Import from the Editor

In the Persona editor, blocks from the Hub can be inserted via the / command at the end of the editor:

Command	What it does
/ → Import from hub → My Rules	Inserts your saved block
/ → Import from hub → Public	Inserts a template from the AI Textura team

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Entry Points to the Rules Hub

From	Where you land	What you see
Left menu → Rules Hub → Templates	Hub page, “Templates” tab	All public templates from the AI Textura team
Left menu → Rules Hub → My Rules	Hub page, “My Rules” tab	Your saved blocks
Persona editor → Apply Template	Pop-up dialog with two tabs	Same data: Templates and My Rules
Persona editor → / → Import from hub	Source selection: My Rules / Public	Quick block insertion into the current Persona

Blocks from the Rules Hub are inserted into a Persona as a copy. If you later modify the block in the Hub, it will not affect copies already inserted into employee Personas. Each copy must be updated separately.

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Block Actions

Action	Where	How
Apply template to employee	Templates or My Rules	Click the block → select the employee
Save block from Persona	Persona editor	Block menu ”…” → Save
Create a new rule	My Rules	Add Rule button
Find block by name	Templates or My Rules	Search field
Filter by type	Templates or My Rules	All types filter → select type

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FAQ

What is the difference between 'Templates' and 'My Rules'?

Templates are pre-built blocks from the AI Textura team, available to all users. My Rules are your own blocks that you saved or created. Templates cannot be edited in the Hub — only after being applied to an employee. My Rules are fully under your control.

If I change a block in 'My Rules', will it update for all employees?

No. When you apply a block from the Hub to an employee, a copy is inserted into the Persona. Changes to the original do not affect already inserted copies, and vice versa. If you need to update a block across multiple employees, you must do it manually for each one.

Can I use a single template for multiple employees?

Yes. Apply the template to one employee, then to another — each receives their own copy that can be edited independently.

Is there a limit on the number of saved rules?

No. You can save as many blocks as you need. We recommend giving blocks clear names and using filters to stay organized.

Can I delete a block from 'My Rules'?

Yes. Deleting a block from the Hub will not affect employees that already have it applied — they retain their own copy.

Does the order of applied templates affect employee behavior?

Yes. Blocks positioned higher in the Persona have greater priority. After applying a template, you can drag blocks into the desired order directly in the editor.