# AI TEXTURA Documentation

## Docs

- [Introduction](https://aitextura.mintlify.app/en/api-reference/introduction.md): API documentation and examples
- [Product updates](https://aitextura.mintlify.app/en/changelog/index.md): New releases and improvements
- [amoCRM](https://aitextura.mintlify.app/en/channels/amocrm.md): The amoCRM integration lets your AI employee handle incoming inquiries directly in your CRM. amoCRM connects in two ways — as a channel (a source of messages) and as a talent (CRM operations via MCP). Both use OAuth.
- [Bitrix24](https://aitextura.mintlify.app/en/channels/bittrix24.md): Bitrix24 integrates with AI Textura in two independent ways: as a channel (a source of messages from open channels) and as a talent (CRM operations via MCP). You can connect both at the same time.
- [Channels](https://aitextura.mintlify.app/en/channels/index.md): A channel is a messenger, CRM system, or other platform through which your AI employee communicates with real customers. Without a connected channel, the agent only works in the test chat inside AI Textura.
- [WhatsApp, VK, Instagram, Avito and Other Messengers](https://aitextura.mintlify.app/en/channels/messengers.md): Connect popular messengers and marketplaces (WhatsApp, VK, Instagram, Avito, Viber, Facebook) to your AI employee through aggregator platforms: Wazzup, Umnico, Kommo, Salebot, SendAPI, Jivo, HelpDeskEddy.
- [Connecting a PMS](https://aitextura.mintlify.app/en/channels/pms.md): PMS talents let your hotel AI employee work with the property management system: check availability, create bookings, and pull rates. Supported systems: MEWS, Travelline, Bnovo, RealtyCalendar, Bronirui Online, MeHotel.
- [Telegram](https://aitextura.mintlify.app/en/channels/telegram.md): Connect a Telegram bot or personal account to your AI employee. The bot is created via @BotFather; a personal account requires Telegram Premium. Personal/Group channel types, AI inline buttons, message buffer, and history auto-clear are all supported.
- [AI Behavior: Responses & Language](https://aitextura.mintlify.app/en/faq/ai-behavior.md): Correcting non-standard responses, configuring communication language
- [Analytics, Profiles & Auto Follow-up](https://aitextura.mintlify.app/en/faq/analytics-and-profiles.md): Client profiles, dashboard, automatic reminders and working hours
- [Billing, Documents & Partner Program](https://aitextura.mintlify.app/en/faq/billing.md): Pricing, balance, closing documents, referral program
- [AI-Powered Booking](https://aitextura.mintlify.app/en/faq/booking.md): How booking works, payment links, guest data and typical nuances
- [Connecting Communication Channels](https://aitextura.mintlify.app/en/faq/channels.md): Telegram, WhatsApp, Instagram, VKontakte, website widget, email and MAX messenger
- [CRM & Aggregator Integrations](https://aitextura.mintlify.app/en/faq/crm-integrations.md): amoCRM, Bitrix24, Umnico — connection and setup
- [Dialog Management & Notifications](https://aitextura.mintlify.app/en/faq/dialog-management.md): Chat history, AI pause, operator intervention, triggers and message buffer
- [Getting Started: Registration & Setup](https://aitextura.mintlify.app/en/faq/getting-started.md): System registration, creating and initial setup of AI employee
- [FAQ — Frequently Asked Questions](https://aitextura.mintlify.app/en/faq/index.md): Answers to all questions about AI TEXTURA: setup, integrations, booking, communication channels and more. Based on real customer conversations.
- [Persona, Knowledge Base & Training](https://aitextura.mintlify.app/en/faq/persona-and-knowledge.md): Setting up instructions, tone, scripts, knowledge base, self-learning and quick answers
- [PMS Integrations & Other Talents](https://aitextura.mintlify.app/en/faq/pms-integrations.md): Travelline, Bnovo, MEWS, Google Sheets, WebSearch and custom APIs
- [Security & Multiple AI Employees](https://aitextura.mintlify.app/en/faq/security-and-access.md): Data protection, privacy laws, NDA, switching between AI employees
- [Troubleshooting, Versions & Misc](https://aitextura.mintlify.app/en/faq/troubleshooting.md): Service recovery, versioning, rollback and rare questions
- [Voice, Calls, Photos & Files](https://aitextura.mintlify.app/en/faq/voice-and-media.md): Voice messages, AI calls, sending photos/videos/documents
- [Account Settings](https://aitextura.mintlify.app/en/guides/account-settings.md): Manage theme, language, AI commands, personal data, security, integrations, and experimental features in AI Textura.
- [Additional Settings](https://aitextura.mintlify.app/en/guides/additional-settings.md): Fine-tune your AI employee: response language, word limit, image recognition, voice (Normal / PRO ElevenLabs), agent commands from chat, and behavior toggles — jailbreak protection, pauses, and auto-resume.
- [AI Employees](https://aitextura.mintlify.app/en/guides/ai-employees.md): Manage your virtual agents: full list, three ways to create (from the template library, by website URL, blank agent), 12-tab editor, and status control on the AI TEXTURA platform.
- [Auto Follow-up — Automatic Reminder Messages](https://aitextura.mintlify.app/en/guides/auto-followup.md): Set up automated follow-up reminder chains for clients who go silent, and monitor all active follow-up messages across your AI employees on the AI Textura platform.
- [Broadcasts](https://aitextura.mintlify.app/en/guides/broadcast.md): Mass messages to customer segments through your connected channels.
- [Chats — Dialog Management Center](https://aitextura.mintlify.app/en/guides/chats.md): A unified inbox for all conversations between your AI employees and clients: monitoring, search, manager intervention, escalation mechanics, and agent control commands.
- [Dashboard (Home)](https://aitextura.mintlify.app/en/guides/dashboard.md): Overview of analytics on the AI Textura home page: 'Analytics', 'AI Quality', 'Response Time', and 'AI Efficiency' widgets, billing cards, balance, and the organization context.
- [FAQ / Self-Learning](https://aitextura.mintlify.app/en/guides/faq.md): AI employee self-learning system: automatic extraction of questions and answers from dialogs, record status management, and strict mode configuration.
- [Billing History](https://aitextura.mintlify.app/en/guides/finance.md): Monitor expenses on the AI Textura platform: word balance, analytics, charts, billing table, pricing plans, and tips for cost optimization.
- [Knowledge and Knowledge Base](https://aitextura.mintlify.app/en/guides/knowledge.md): How to upload, organize, and connect information sources to AI employees in AI Textura: the central repository and per-agent knowledge base configuration.
- [Notifications](https://aitextura.mintlify.app/en/guides/notifications.md): Notification system for AI Textura employees: delivery channels (Telegram, webhooks, Bitrix24), triggers, firing conditions, actions, and integration with other platform sections.
- [Organizations and Team](https://aitextura.mintlify.app/en/guides/organization.md): Create organizations (companies) so your team can collaborate on AI employees together.
- [Persona — Core Instructions for Your AI Employee](https://aitextura.mintlify.app/en/guides/persona.md): How to configure a Persona: block-based editor, role, tone, instructions, importing from Rules Hub and Google Docs, XML editor, test chat, and common troubleshooting.
- [Profiles](https://aitextura.mintlify.app/en/guides/profiles.md): Automatic structured client data collection during conversations: field configuration, update modes, analytics, and usage in Persona.
- [Quick Answers](https://aitextura.mintlify.app/en/guides/quick-answers.md): Pre-configured reactions to common customer questions — instant, precise, and prioritized over FAQ.
- [Quickstart in 30 Minutes](https://aitextura.mintlify.app/en/guides/quickstart.md): Create an AI employee, connect a channel and CRM, and launch automation in half an hour.
- [Referral Program](https://aitextura.mintlify.app/en/guides/referral.md): AI Textura referral program: unique code and link, automatic tracking, rewards for every invited user.
- [Rules Hub](https://aitextura.mintlify.app/en/guides/rules-hub.md): A centralized library of ready-made and custom instruction blocks for configuring AI employee Personas on the AI Textura platform.
- [Support](https://aitextura.mintlify.app/en/guides/support.md): AI Textura built-in ticket system: ticket creation, support access to your account, the thumbs-down button with a 4-step bad-response review, statuses, and response times.
- [Talents](https://aitextura.mintlify.app/en/guides/talents.md): Talents are MCP tools that give your AI employee real skills: PMS bookings, CRM operations, AI/LLM services, databases, documents, e-commerce, and dozens of other integrations. Plus the ability to connect your own custom MCP server.
- [Versions](https://aitextura.mintlify.app/en/guides/versions.md): AI employee configuration history: browse, compare, and restore any previous state.
- [Working Hours](https://aitextura.mintlify.app/en/guides/working-hours.md): Configure your AI employee's schedule: work week, breaks, timezone, special days, and quick presets on the AI Textura platform.
- [AI TEXTURA Documentation](https://aitextura.mintlify.app/en/index.md): AI employees that talk to your customers across messengers and CRM. Set up an agent, connect channels, and automate your conversations.
- [Terms and policies](https://aitextura.mintlify.app/en/terms-and-policies/index.md): Terms of use and privacy policies for AI TEXTURA
- [Offer](https://aitextura.mintlify.app/en/terms-and-policies/offer.md): Description of your new file.
- [Privacy Policy](https://aitextura.mintlify.app/en/terms-and-policies/privacy.md): Privacy policy and personal data processing rules for AI TEXTURA users
- [Consent to Personal Data](https://aitextura.mintlify.app/en/terms-and-policies/privacy-consent.md): Consent to personal data processing for AI TEXTURA users
- [Consent to Receive Promotional Mailings](https://aitextura.mintlify.app/en/terms-and-policies/promo-consent.md): Consent to Receive Promotional Mailings  for AI TEXTURA users
- [Terms of use](https://aitextura.mintlify.app/en/terms-and-policies/terms-of-use.md): Terms of use for AI TEXTURA

## OpenAPI Specs

- [openapi](https://aitextura.mintlify.app/ru/api-reference/openapi.json)